Face-to-face vs online counselling

Since 2020 when the global pandemic of COVID-19 kept many of us isolated and indoors, online healthcare appointments have become more common.

Whether it’s a quick call with your GP to confirm test results or a Zoom call for a consultation, our phones and laptops can give us access to the healthcare we need when we can’t be there in person.

But, when it comes to counselling, is online as effective as face-to-face?

The answer is … yes.

Research tells us that both styles of counselling are effective when it comes to the outcomes. This means that both options are good options.

But that doesn’t mean there aren’t advantages to both styles that might appeal more to you and your needs.

Online advantages

Lower cost – as well as our online sessions being lower cost, you don’t have to worry about any travel or parking costs.

Convenient – As long as your technology is up to scratch and you have somewhere private to be, you can take part in an online session anywhere that works for you and at a time that suits you best, without the added pressure of travel.

Anonymous – Some people want to keep their mental health journey private. Online sessions mean you are in control of where you are during the session and who has access to that space.

Comfort – Many people feel more relaxed in their own environment that in an office location.

Accessible – If you live remotely or have physical or mental needs that make leaving home difficult, online sessions are a good way to access care.

Face-to-face advantages

Dedicated environment – Our counselling rooms provide a specific space where you can share without distractions.

Rapport building – Some people find that being in person helps to develop a feeling of trust between client and counsellor.

Holistic communication – Counsellors are trained to notice non-verbal cues which can provide valuable information into how a person is feeling and what treatment approach they might need.

Physical presence – Some people find that the physical attendance of another to be comforting when discussing difficult topics.

If you have any questions about if face-to-face or online counselling, contact us.